B2B Mineral


Frequency Asked Questions

If you haven't gotten answers to your questions yet, the following are some of the most frequently asked questions that B2B Mineral users may encounter on the site:

  • If you will not get answers, please ask the question on the contact page and the experts on the site will answer you as soon as possible.
  • And for more information about B2B Mineral, click on “About Us

About B2BMineral.com

B2B Mineral stands as a dedicated B2B platform for the global mining and mineral industries, fostering connections among major and small miners, producers, suppliers, and customers worldwide. For more details, click on “About Us”. (link to this https://b2bmineral.com/about page)

B2B Mineral's office is presently situated in Dubai, United Arab Emirates.

B2B Mineral is accessible and beneficial for a wide range of users in the mining and mineral industries. This includes miners, mineral producers, suppliers, and companies specializing in mining machinery and equipment. Essentially, anyone involved in the mining and mineral sectors seeking to engage in secure and efficient online transactions can utilize the platform.

Sign Up & Login

Yes, signing up for an account on B2B Mineral is free of charge.

When signing up on B2B Mineral, you should complete the business-related information that is required for the registration process. This may include details such as your company name, contact information, business type, and other relevant information needed to create your account.

No, you cannot register more than one account on B2B Mineral. Each business is limited to having a single account on the platform.

No, all businesses from around the world, involved in the field of mining, are eligible to sign up on B2B Mineral. The platform is open to businesses globally that operate in the mining industry.

If your email address is already registered with B2B Mineral, kindly reach out to B2B Mineral experts for assistance. They will guide how to address the situation and ensure a smooth resolution.

If you forget your password, you can initiate the password recovery process by clicking on the "forgot password" option when attempting to log in. Follow the prompts provided to reset your password and regain access to your account.

If you have already deleted your account on B2B Mineral, you would need to sign up again from the beginning if you wish to return to the site. Deleting an account typically involves permanently removing user data, and a new sign-up would be necessary for a fresh start on the platform.

To change the email or mobile number associated with your account, you can visit the "Manage Account" page in the account section. This section typically provides options for updating and modifying account information, including changing your email or mobile number.

Upgrading a Membership

Premium services grant enhanced access to the site features, allowing users to create products, have a dedicated business page, and more.

To get verified, complete the "Submit Your Company Info" process.

Yes, you can purchase another plan, but the new plan will only activate once the previous plan expires.

There are 3 different B2B Premium Services available to help suppliers/exporters develop their business globally. It includes: • Bronze Membership • Silver Membership • Gold Membership

After signing up, you will be a Junior Member.

Visit the [buy plan] (https://b2bmineral.com/buy-plan) page for detailed information on core features.

For validity dates, visit the “Buy plan” page.

The validity of B2B Mineral site plans is for 6 months. You can find the expiration date of your plan displayed at the top of your user account.

Upload your business documents on B2B Mineral for premium account verification.

Upon signing up on our site, you gain access to Junior Membership benefits.

The validity of B2B Mineral site plans is for 6 months. You can find the expiration date of your plan displayed at the top of your user account.

Account Management

You will receive all messages sent by buyers, sellers, and admins in your B2B Mineral account and also your Emails

Visit the seller's company profile and click on "send message to supplier" at the top of the page. Alternatively, you can use the “contact” section on the company profile to send a message.

To delete your account, submit a request to terminate your membership by providing your request through the "Request to Terminate Membership" feature on the platform. This allows you to communicate your intention to remove your account, and the necessary steps will be taken to process your request.

After into the "Account", enter "Messages", you can answer the user in the Sample Request section.


No, B2B Mineral doesn't engage in direct product sales. It operates as a B2B platform and marketplace where exporters, suppliers, and manufacturers globally showcase and offer their products and services.

No, B2B Mineral serves as a B2B platform where buyers and importers from around the world connect with registered suppliers and exporters to purchase products & services.

No, you must first create your business page on B2B Mineral to add and showcase your products.

There is no limit on the number of pictures you can upload for a product.

The number of products you can create depends on your subscription plan.

Please read the “Create Product Guide”

Access your "My Product List," then click on "Edit." After editing, your product will be resubmitted for approval by site experts.

Utilize keywords in the site search or browse through categories to find products of interest.

Products may be deleted due to non-compliance with the Terms and Conditions. Please review the [Terms and Conditions](https://b2bmineral.com/terms-and-conditions) for more information.

Yes, you can request the deletion of your product, and B2B Mineral experts will handle it promptly.

No, offering discounts on products is optional and entirely at your discretion.

Refer to the "Create Product Guide" for step-by-step instructions on posting your products for sale.

No, each product must be assigned to a specific category. Products without a category cannot be created.


It is 90 days.

Yes, you can.

No, anyone who joins the site can create an RFQ.


Click on the "Contact Us" page.

Yes, enter your “Account” and click on “Manage My Business” to edit your Business.

No, there is no obligation on B2B Mineral.

The user either types the name of your business in the Search Field of the site or if you have posted a product, the address of your Business page is visible to the user.