B2B Mineral

FAQs

Frequency Asked Questions

If you haven't gotten answers to your questions yet, the following are some of the most frequently asked questions that B2B Mineral users may encounter on the site:

  • If you will not get answers, please ask the question on the contact page and the experts on the site will answer you as soon as possible.
  • And for more information about B2B Mineral, click on “About Us.”

About B2BMineral.com

B2BMineral is a specialized digital marketplace serving the global mining and mineral sectors. Rather than functioning as a traditional listing site, we connect verified buyers and suppliers through a secure, intelligence-driven platform.

Our office is based in Dubai, United Arab Emirates, strategically placed to serve the international mining community.

B2B Mineral is designed for businesses in the mineral industry. All buyers and sellers of minerals and their derivatives around the world can use the services provided by this website.

B2B Mineral uses KYB and KYC verification systems, along with document authentication and business background checks, to ensure that only legitimate and verified businesses are allowed to operate on the platform.

Sign Up & Login

Yes, registering for an account on B2B Mineral is completely free. Create your account today to explore new business opportunities in the mineral industry.

During registration, you'll need to provide essential business details, such as your company name, contact information, business type, and other relevant data to complete your account setup.

No, each business can have only one account on B2B Mineral to ensure accurate representation.

No, businesses from any country can register on B2B Mineral, as long as they are involved in the mining or mineral industries.

If your email is already in use, please contact B2B Mineral support for assistance. Our team will guide you through resolving the issue.

If you’ve forgotten your password, click the "Forgot Password" link on the login page and follow the instructions to reset it.

If you’ve deleted your account, you must register again from scratch as account deletion permanently removes your data.

Upgrading a Membership

B2B Mineral provides special features and capabilities for its premium users. For more details, please contact our support specialists.

To get verified, you need to complete your registration. To do this, log in to your account and go to the “Submit Company Info” section, then upload your company’s documents and information so that our specialists can verify them. This enhances your credibility on the platform.

Premium memberships provide access to exclusive tools and features to enhance your business visibility and operations on the platform.

Your personal and company identification documents are required. You can choose at least three documents from the list available on the website and upload them for verification.

Account Management

To delete your account, submit a request through the "Request to Terminate Membership" option in your account settings. Our team will process your request promptly.

All messages and notifications from the website will be displayed in your user account. In addition, some important alerts will also be sent to you via email.

To update your email or phone number, visit the "Manage Account" section in your account settings. You can edit your contact information there. after updating your information, your email or phone number will need to be re-verified

Products

No, B2B Mineral does not directly buy or sell minerals. Instead, it acts as an intermediary between verified buyers and sellers, connecting them after completing the verification process.

Yes, you must create a business page before listing your products.

No, you can upload as many images as needed to showcase your product effectively.

Refer to the "Create Product Guide" for detailed, step-by-step instructions on posting products.

Go to "My Product List," click "Edit," make changes, and resubmit the product for approval.

Yes, you can request product deletion, and our team will process your request promptly.

No, every product must be assigned to a specific category before listing.

B2B Mineral acts as a trusted intermediary and helps prevent misconduct through its verification system and guaranteed commission process. However, the direct responsibility for product quality and final delivery lies with the parties involved in the transaction.

RFQ

RFQs on B2B Mineral expire after 90 days from the date of creation.

Yes, you can recreate an expired RFQ, but it must be verified again before going live.

An RFQ allows you to submit your purchasing needs without having to search for products manually. Once submitted, you’ll receive price quotes and terms directly from relevant and verified suppliers.

Others

Advertising prices vary based on the type of advertisement. Please contact our support team for a detailed breakdown and tailored pricing options.